FAQ


Have a question? We've got answers. If you don't find what you're looking for, feel free to reach out to us.

Orders & Shipping


How long will it take to receive my order? Shipping within Cairo and Giza typically takes 3–5 business days. Deliveries to Sahel and Gouna may take 7–10 business days.
Can I change or cancel my order? Unfortunately, once an order is placed and processed, we are unable to make changes or cancellations. Please review your order carefully before completing your purchase.

Returns & Exchanges

What is your exchange policy? 

Customers can try on items while the courier is present. Once the courier leaves, no refunds are possible. only exchange will be available for 7 days from receiving their order.

Products


How should I care for my LAJ pieces? To keep your LAJ pieces looking their best, we recommend hand washing all items with cold water and mild detergent. Lay flat to dry and avoid wringing or twisting the fabric to maintain its shape and quality.
What sizes are available? Our pieces come in a range of sizes designed for children. Please refer to the size guide on each product page for specific measurements and fitting recommendations.

Contact

Still have questions?
 We'd love to hear from you! Reach out to us via DM on Instagram or Facebook and our team will be happy to assist you with any questions or concerns.